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Who is Audit-Tel Recovery, Inc.?
Audit-Tel Recovery, Inc. was created with the sole purpose of reducing telecommunications cost for large organizations with complex telecom needs. The management team is comprised of seasoned telecom executives that have provided leadership, auditing and telecom network deployment services to Fortune 1000 firms.
What types of businesses do you serve?
Any company that has telecom expense can benefit from the services of Audit-Tel Recovery, Inc. Whether a call center, retail chain with multiple locations, manufacturing plant, government agency or financial institution, Audit-Tel Recovery, Inc. provides services to enhance the profitability of your business.
Why Audit-Tel Recovery, Inc.?
Most of our clients have an internal billing analyst, tasked with invoice reconciliation responsibilities. Audit-Tel Recovery, Inc's strength is in assisting your company in identifying issues and processes that impact the bottom line. Reality is that if monthly billing is verified against the budget, there are no red flags verifying the contractual agreement you worked so hard to negotiate. Our services are designed to maximize efficiency and accuracy without disrupting your operations.
What types of errors does Audit-Tel Recovery, Inc. look for?
Audits vary with each customer, based on their needs, and Audit-Tel Recovery Inc works to understand your business. With former carrier employees on staff, we inherently understand the internal issues that plague telecom carriers. Our auditors are trained to find all issues relative to your service provider, as well as process improvement areas that eliminate expense in other functional business areas.
Why
should we outsource?
If you could write a job description today for your position and compare it to the job description from the date that you were hired, would there be any difference? With telecom expense management as our core business, Audit-Tel Recovery Inc's job description is defined to identify the issues that directly relate to expense reduction. These resources are yours for a period of time with a set cost. This eliminates the need for your company to incur the expenses associated with having full time associates dedicated to this function. Our primary focus is not affected by changes in your organization that could detract from the necessary contracted results.
Can a company perform this audit for itself?
With the complexity of telecom billing, it is more cost-effective to work with a professional audit firm to validate telecom expenditures. Audit-Tel Recovery, Inc. has the specialized skills and experience with all carriers, to perform a more comprehensive audit. Our expertise will validate your internal efforts.
How do I know if my company could benefit?
With a 90% chance that at least 10% of your phone bill is in error, your company should engage a professional audit firm. With all the responsibilities your IT department assumes, billing is the most overlooked area for such a high-level budget expense. If you feel you have a handle on this area, then it would benefit you to get "insurance" by engaging Audit-Tel Recovery Inc.
What
is the expected amount of cost reduction?
Each customer varies with the network complexity. The more complex, the more possibility of excess cost. Simple PICC code changes could fund the cost our services.
How
long does an audit take?
Once Audit-Tel Recovery Inc understands your individual needs, a project plan outlining our services is generated to estimate the time required to complete the project. During this audit, a project manager is assigned to facilitate meeting the objectives set forth in each statement of work.
What
is the required resource allocation from the client side?
Outside the initial project plan meeting and status report meetings, we work independent of your internal resources. Your staff can focus on their core functional areas, while we assume this cost center responsibility until completion.
Who
has responsibility for requesting and tracking refunds?
In our scope of work, responsibility will be established relative to recovery efforts.
What are the deliverables Audit-Tel Recovery, Inc.
provides?
We believe an audit should do more than just put money in your pocket. Upon completion, we provide a comprehensive service inventory report detailing your network. This report becomes an excellent baseline for ongoing telecom cost management. As an additional service, we can provide a web-based application that enables you to manage your network inventory.
How does your Bill Management Service work?
Our Bill Management Service, "IVIEWNPAY", is a service where we assume the responsibility for reviewing and paying your monthly invoices.
This service is an ancillary service to our auditing services. To insure efficiency, our customers typically, have Audit-Tel Recovery Inc., perform
a full audit with us, and than proceed with the Bill Management Service. IVIEWNPAY is an extension of the CircuiTracker software, whereas, we
collect your monthly invoices from your service provider, review the expense and provide monthly reports of excess cost, as well as the
monthly invoices for your approval. Once approved, Audit-Tel Recovery Inc, debits the pre-set operations account for the approved invoices
and remits the payment to the appropriate vendor. During this process, invoices are reviewed against the cost data provided
during the audit, and verified as a valid expense or if an issue is identified, Audit-Tel Recovery Inc., communicates that information in order to
correct the discrepancy.
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